Shipping Information

Customer Service
If you need assistance placing your order with our online store, please call 800-545-9309 (U.S. & Canada), or email us at orders@janebellessences.com.

Shipping

All orders are shipped from the Alaskan Essences fulfillment center in Montana.

Our goal is to ship orders within 1-3 business days, stated delivery times are for transit once the order has been shipped. If you want to receive your order more quickly, please choose a FedEx Express option and submit your order before 11:00 am, MST.

Please ensure that all shipping information is current and correct. Any packages that are returned due to incorrect information will incur a second shipping charge to be sent back out. Refunds for packages that are sent back because of incorrect information will be less the cost of shipping.

We reserve the right to charge additional shipping when your order is processed should the actual amount exceed the quoted rate or the shipping method you have chosen is not available to your address. We will contact you if that amount exceeds $8.00.

Please give a street address for delivery when using Fed Ex.